Group 139

Talk to customer experience team

Our customer experience team services independent pet specialty retailers from Washington State to Maine.

Toll Free: 800-637-7338

Drop us a line

Ask a question, express a concern, or just say hi! We’re more than happy to hear from you.

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At Pet Food Experts, our people come before the bottom line. It’s a place where you can build a career that’s more than a job, and where you can connect the dots between what you do and why it matters.

 

Where we are

Headquartered in Pawtucket, Rhode Island, nationally, our distribution facilities span across seven regions in 39 states.

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Pet Food Experts
Headquarters

Pawtucket, RI

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Northeast
Distribution Center

Cumberland, RI

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Mid-Atlantic
Distribution Center

Denver, PA

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Midwest
Distribution Center

Des Plaines, IL

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Pacific Northwest
Distribution Center

Tacoma, WA

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Mountain Region
Distribution Center

Denver, CO

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West Region
Distribution Center

Fontana, CA

Growing fast

750

+

Dedicated Employees

33

Years of service

20

k

4th generation family-owned

67

Net Promoter Score (NPS)

Why do we love working here?

We genuinely care about our people and take every opportunity to show it. Our benefits package is thoughtfully designed to promote and enhance physical, financial, and emotional wellbeing. We continuously strive to provide the most comprehensive and affordable benefits that allow our employees and their families the opportunity to make their lives easier and prepare for any life event.

Benefits at PFX

investing

Investing in your Future

  • Ongoing Upskilling in your role
  • Aspire, attain, and achieve personal and professional growth through learning and development training
  • Career Opportunities to promote from within

Growing
fast

investing

Investing in your Future

  • Ongoing upskilling in your role
  • Aspire, attain, and achieve personal and professional growth through learning and development training
  • Career opportunities to promote from within

Growing
fast

financial

Financial Wellbeing

  • Generous 401k retirement plan with company match
  • 1-on-1 financial coaching

Benefits at PFX

health-1

Health & Wellness

  • Comprehensive medical, dental and vision insurance for eligible employees and dependents
  • Disability (short term & long term)
  • Life insurance (company-paid & supplemental)
  • Flexible spending accounts
  • Health reimbursement arrangement

Benefits at PFX

family

Work-Life Balance

  • PTO and paid holidays
  • Paid Parental Leave
  • Dependent care account
  • EAP
  • Wellness initiatives

Benefits at PFX

Dog

PFXtras

  • Pet insurance
  • Tickets @ Work
  • Employee appreciation events
  • Retailer discounts
  • Wireless service discount

You belong here

Pet Food Experts is a community of pet lovers, creative thinkers, and industry trailblazers. We draw on each other’s strengths. We build each other up. We solve problems and we get things done. Each of us is empowered to do what’s right to help our partners succeed — and that’s exactly what we do.

Hear from members of our pack

Testimonial-Mariah-and-Desi-Diaz_Fontana

“Working with a group of people who are great to be around doesn’t make it feel like work.”

Mariah Diaz

Inventory Control Associate, Fontana, CA

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"Everyone at our DC is like family. The team really cares and goes the extra mile to support one another."

Allison Bledsoe

Human Resources Administrator

Testimonial-Ace-Mala (1)

“It’s fantastic to work here. Especially with our co-workers. We’re like family. We all work together here as one.”

Ace Mala

Sanitation and Food Safety Associate

Testimonial-Franzchini-Constant

“Me encanta trabajar en Pet Food Experts porque, me siento en seguridad, y siento como si estuviera en compañía de mi propia familia.”

Franzchini Constant

Sanitation and Food Safety Associate, Cumberland, RI

Testimonial-Nathnael-Diriba

"PFX has provided a wonderful opportunity to learn and grow. I really enjoy the culture and the people I'm working with. They always inspire me to go the extra mile.”

Nathnael Diriba

Inventory Control Lead, Denver, CO

Testimonial-Vic-Rosario_PA

“I like the family-friendly work environment.”

Vic Rosario

Freezer Selector, Denver, PA

Testimonial-Rose-Llyod-(middle)

“Es un lugar donde nos sentimos como una gran familia.”

Rose Lloyd

Order Checker, Tacoma, WA

Testimonial-Gerardo-Villegas

“I enjoy my job and I take pride in it. What I love most about working at Pet Food Experts is the way management treats their employees.”

Gerardo Villegas

Bulk Order Selector, Des Plaines, IL