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Talk to customer experience team

Our customer experience team services independent pet specialty retailers from Washington State to Maine.

Toll Free: 800-637-7338

Drop us a line

Ask a question, express a concern, or just say hi! We’re more than happy to hear from you.

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We’re selective with our portfolio, and that pays off for you. We seek out inspired, innovative brands who care as much about people and the pet speciality community as we do. 

THE PFX DIFFERENCE

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Distribution Network

Get your products on shelves in 6500+ independent pet retail stores across the U.S.

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Industry Pros

From evaluation to education our veteran team knows how to springboard brands to success.

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Unmatched Portfolio

We're committed to a smaller set of vendors so we can give each one the attention and support they deserve.

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Rave Reviews

With an NPS rating of 74, our brand partners know we keep fill rates high and retailers happy.

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Brand Visibility

Gain exclusive access to PFEXPO, our highly-rated buying event with 1000+ engaged retailers.

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Sales Force

Our passionate sales team acts has an extension of yours with all the qualities you want in your people.

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24/7 Ordering

Your products will be available in the PFX online store + mobile app which averages 10,000 carts checked out each month.

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Reporting

Streamlined sales and inventory reports delivered in your dedicated vendor portal.

OUR GROWING DISTRIBUTION NETWORK

Reach over 6500 independent pet retailers across 39 states.

Pacific Northwest Distribution Center

  • Warehouse: 85,000 ft2
  • Freezer: 3,200 ft2 x 10.5h

West Distribution Center

  • Warehouse: 154,760 ft2
  • Freezer: 3,000 ft2 x 30h

Mountain Region Distribution Center

  • Warehouse: 85,000 ft2
  • Freezer: 3,200 ft2 x 10.5h

Midwest Distribution Center

  • Warehouse: 100,000 ft2
  • Freezer: 800 ft2 x 8.5h

Mid-Atlantic Distribution Center

  • Warehouse: 200,000 ft2
  • Freezer: 8,800 ft2 x 30h

Northeast Distribution Center

  • Warehouse: 200,000 ft2
  • Freezer: 4,000 ft2 x 15h

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YOU'RE IN GOOD COMPANY

Listen to the trailblazers we know and love share 
their experience with Pet Food Experts.

 

BECOME A PFX VENDOR

Click on the link below to begin the vendor questionnaire.
Once your questionnaire has been reviewed, a member of our
Market Strategy Team will be in touch.